Shipping policy

Shipping Policy

At Shaffer Foods, we aim to provide efficient and reliable shipping for all our customers. Please take a moment to read through our shipping policies to understand how we process and deliver orders.

Processing Time

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

We offer various shipping options at checkout, and shipping costs are calculated based on your location and the weight of your order. Shipping rates and estimated delivery times are as follows:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 1-3 business days
  • International Shipping: 7-21 business days

Please note that delivery times are estimates and may vary due to circumstances outside of our control (such as postal service delays, customs processing for international orders, etc.).

Shipping Carriers

We use a range of reliable shipping carriers to deliver your order, including:

  • USPS
  • FedEx
  • UPS
  • DHL (for international orders)

Shipping Restrictions

We currently ship to the U.S., Canada, and select international locations. If your country is not available at checkout, please contact us at [your contact information] to inquire about shipping options.

Customs, Duties, and Taxes (For International Orders)

Shaffer Foods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the customer’s responsibility.

Order Tracking

Once your order is shipped, you will receive a confirmation email that includes a tracking number. You can use this number to track your order through the shipping carrier's website.

Delivery Issues

  • If your package arrives damaged, please contact us immediately with your order number and photos of the damaged item(s). We will work with the carrier to resolve the issue as quickly as possible.
  • If your package is lost in transit, please reach out to us at [your contact information] with your order details, and we will investigate the issue with the carrier.

Shipping Delays

While we strive to meet our shipping estimates, please note that shipping delays can occur, especially during peak periods (such as holidays). We appreciate your patience if your delivery is delayed.